Use code GLASFREE at checkout for free delivery in and around Glasgow / 10% off your first order with WELCOME10

Delivery Information

The Eco Exchange offer free delivery to areas local to Bearsden and Milngavie G61. Please message for more information.

On all other orders, a flat fee of £2.95 for delivery will be added at Checkout.

Please allow 2-4 working days for your delivery to arrive. Any queries, please contact us using the contact form, via social media or email - info@ecoex.co.uk.

We use Parcel2Go Standard Delivery for these orders. They are tracked and tracking details will be sent via your chosen method of contact at point of sale.

Eco-friendly packaging

All of our orders are packed in recycled, recyclable and / or biodegradable packaging.

Our eco-mailing bags are made from a bi-product of sugar cane and grown on reclaimed wasteland. They are fully recyclable, use no fossil fuels to produce and are the greenest material on the market.

We never use any pointless plastic packaging to wrap any of our items!

Gift note

if you would like to include a gift note in your order, please let us know.

In an effort to save paper, we will not print the receipt and send it in the delivery. If you would like a copy, please get in contact.

Returning an item

If you are unsatisfied with an item, we can offer a refund or exchange on a purchase within 14 days of delivery. To be eligible for a return, you must email us at info@ecoex.co.uk within 7 days of receiving the goods.

Unless the item is faulty, the cost of returning goods is the customer's responsibility. Goods must be returned in their original state before we issue a refund. We will notify you once we have received your return and a refund will be issued within 7 days.